Shop Policies

Shipping within Canada and the USA

We currently offer Free shipping within Canada and parcels are shipped through Canada Post. If you require an expedited shipping method, an extra fee will apply, please contact us.

Items will be shipped Monday through Friday. 

Please note all prices are in Canadian Dollars.

We offer $15.00 flat rate shipping to USA charged at checkout. We are not responsible for any customs duty, tariff or tax when shipping to the USA. Please note that these fees are out of our control and if there are any, these must be paid by the customer.

We reserve the right to contact you if shipping exceeds the amount charged.

Weaverbee Textiles is not responsible for any items damaged or lost during shipping.

 

Returns

Due to the custom nature of what we create, we do not accept returns or give refunds of our handmade products and all sales are final. If you feel the product is defective, please contact us by email at: weaverbee@start.ca  to explain the issue.

Payment

We accept credit card payments securely through Square.

 

Security

This site is encrypted using an SSL certificate.

We do not collect credit card information on this website. Credit cards are processed directly through Square.

 

Privacy

We collect your contact information including name, address, email and phone for the purpose of shipping your order. We do not share or sell your personal information. As a customer, we will add your email to our newsletter mailing list. You may unsubscribe at any time.

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